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Provide time and date of the problem Problem can be reproduced easily. State specific action requested of SEG Please confirm the bug and escalate to bugzilla. State whether or not a defect in the product is suspected Defect suspected. If there is a proposed patch, make sure it is in unified diff format diff -pruN See summary. State other actions already taken in working the problem: Upstream bug report discovered.
Attach sosreport Sosreport from local test report attached. Attach other supporting data Test ps file attached to recreate problem. The PostScript file may have other issues, ghostview later complains about some fonts..
List any known hot-fix packages on the system - 6. List any customer applied changes from the last 30 days - Issue escalated to Support Engineering Group by: sprabhu. Leddy UTC provided patch failed to fix the problem. I'm assuming they went ahead and compiled with this patch themselves, is that correct?
The patch has been used by the customer and is working for them. This fix is included in RHEL 5 where the issue is not seen. Product Management has requested further review of this request by Red Hat Engineering, for potential inclusion in a Red Hat Enterprise Linux Update release for currently deployed products. This request is not yet committed for inclusion in an Update release. All revisions will be proofread by the Engineering Content Services team. Comment 15 errata-xmlrpc UTC An advisory has been issued which should help the problem described in this bug report.
You may reopen this bug report if the solution does not work for you.
Postscript error: undefinedresource
You can receive a PostScript error when sending a file to a PostScript interpreter for example, a printer, Acrobat Distiller. An error can also occur if the file's PostScript code exceeds one or more of the limits in the PostScript page description language. If your PostScript interpreter appears to process data but then stops, a PostScript error could have occurred. A PostScript error message includes a PostScript error type, which defines the type of error it is. It also includes an offending command, which usually indicates the specific part of the PostScript code that the interpreter couldn't read. The offending command usually indicates the command that caused the problem. Some PostScript errors point you right to the cause of the problem, and some get you looking in the right direction.
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First I thought it might be the driver, so I installed a new driver and this didn't work. Then I thought it might be something to do with the connection to the printer so I swapped out the network cable and made sure the port was patched properly. Eventually we just swapped the Mac over with a known working one. I tested it on our printer and it worked just fine, so I thought 'yay, it must be finally fixed'. Anyway I took it over to the user and swapped it over, and lo and behold, it would only print out this error again.